PHIPA Compliance

Personal Health Information Protection Act (Ontario)

Our Commitment to PHIPA Compliance

AdminFlow is fully committed to protecting personal health information in accordance with Ontario's Personal Health Information Protection Act (PHIPA). We understand the critical importance of maintaining the privacy and security of patient health information.

How We Protect Your Patients' Information

Secure Systems & Encryption

All patient health information is transmitted and stored using industry-standard encryption protocols. We use secure, PHIPA-compliant systems for all client interactions.

Staff Training & Agreements

Every AdminFlow team member undergoes comprehensive PHIPA training and signs strict confidentiality agreements before accessing any client information.

Access Controls

We implement role-based access controls, ensuring team members only access information necessary for their specific duties. All access is logged and monitored.

Data Retention & Disposal

We follow strict data retention policies and secure disposal procedures for all personal health information in accordance with PHIPA requirements.

Your Rights Under PHIPA

As a patient, you have the following rights regarding your personal health information:

  • Right to access your personal health information
  • Right to request corrections to your information
  • Right to request restrictions on use and disclosure
  • Right to file a complaint with the Information and Privacy Commissioner of Ontario
  • Right to know who has accessed your information

Incident Response

In the unlikely event of a privacy breach, AdminFlow has established procedures to:

  • Immediately contain and assess the breach
  • Notify affected healthcare providers within 24 hours
  • Cooperate with regulatory authorities as required
  • Implement corrective measures to prevent future incidents
  • Provide ongoing support and documentation

Questions or Concerns

If you have any questions about our PHIPA compliance or privacy practices, please contact our Privacy Officer:

AdminFlow Privacy Officer
Email: privacy@adminflow.ca
Website: Contact Form

Information and Privacy Commissioner of Ontario:
Website: ipc.on.ca
Phone: 1-800-387-0073