01
Clear information about each service
We use your approved service descriptions, fees and booking guidance to answer inquiries. When someone needs advice about which care is appropriate, we pass the question to your team.
Allied health
Different practitioners. A front desk that knows each one.
Whether your practice offers one discipline or several, we learn your services, appointment types and practitioner preferences. Patients get clear booking information, and your team spends less time answering the same administrative questions.
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Built around your practice
Your way of working, down to the details.
You don’t need a multidisciplinary team to need thoughtful admin support. A solo practitioner has booking preferences worth knowing, too. We work in Jane and learn the details that make your practice run, from how a new patient gets started to who handles an unusual request.
02
Booking rules for each practitioner
Initial appointments, follow-ups and session lengths can vary across your practice. We learn those differences and manage bookings in Jane according to the preferences you set.
03
One place for everyday admin questions
We handle routine calls and messages about bookings, cancellations and appointment arrangements. Your practitioners have fewer administrative questions interrupting their day.
04
Clear handovers across your team
We agree on who approves exceptions and how to pass along anything that needs attention. That gives our administrators a clear next step when a request involves more than one person.
A few questions from allied health practices.
Do you work with single-discipline practices?
We can discuss support for a solo practitioner, a team in one discipline or a multidisciplinary clinic. We confirm fit based on your services, systems and the work you want to hand over.
Can each practitioner keep their own booking preferences?
We learn the appointment types, lengths and booking rules you use in Jane, including differences between practitioners. We agree on how your team will tell us when those preferences change.
Can you work alongside our existing receptionist?
We can discuss sharing responsibilities with your in-house team. Before starting, we agree on who handles which calls, messages and tasks, along with how to pass work between us.