Billing support

Keep the billing moving.

Invoices, claims and payment follow-ups can fill the gaps between appointments. We help keep that work moving, with a clear process for anything that needs your attention.

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Illustrated invoices, organized folders and a calculator on an oak desk.

What we can take on

The details make
the difference.

We agree on billing responsibilities and approval limits with you first. Coverage depends on your plan, billing systems and the scope we set together.

Invoices kept up to date

Help with preparing and sending invoices, recording payments and checking outstanding balances.

Support with claims

Administrative support for private and third-party billing, based on the insurers and processes your clinic uses.

A clear view of what’s outstanding

Agreed follow-up routines and regular updates make it easier to see what’s been handled and what still needs a decision.

A clear scope from the start.

We’ll agree on responsibilities, coverage and pricing before we begin. You’ll know what our team handles and how we bring questions back to yours.

A few things you might be wondering.

Is billing part of Shared support?

Private and third-party billing are optional with Shared support. We’ll confirm the scope and pricing with you.

Will you follow our payment policy?

We use your approved payment and follow-up policies, and escalate exceptions to the person you nominate.

Let’s talk about your clinic

What would you like off your plate?

Tell us about your clinic. We’ll talk through the work and find a sensible place to start.

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