Calls that feel like your clinic
We learn your greeting, services and common questions, so patients get a helpful response from someone who understands your practice.
Front desk
A familiar voice. A well-kept schedule.
Give your patients someone to turn to while you’re with the person in front of you. We handle calls, inboxes and bookings using your clinic’s preferences.
Book a call
What we can take on
The details make
the difference.
Before we take a call, we agree on your hours, escalation process and booking rules. Our role is administrative: clinical questions always come back to your team.
A schedule that makes sense
Bookings, rescheduling, cancellations and waitlists are handled in Jane, following the appointment lengths and preferences you set.
An inbox you don’t have to keep checking
We respond to routine patient messages and flag the questions that need your input. You stay involved where your judgement matters.
A clear scope from the start.
We’ll agree on responsibilities, coverage and pricing before we begin. You’ll know what our team handles and how we bring questions back to yours.
A few things you might be wondering.
Can you work in our Jane account?
We work directly in your clinic’s Jane account with the access you provide.
What hours are covered?
Our Shared plan covers phones and inboxes from 9 to 5, Monday to Friday. We confirm the time zone and the coverage your clinic needs before you start.