Plans & pricing

How much would you like to hand over?

A block of hours, a shared front desk or a dedicated administrator. Choose the support that fits the work your clinic needs covered.

Flex

For the work that’s piled up.

$899

for a 10-hour block

A block of time for a backlog, overflow or a defined project.

  • 600 minutes to use as you need them
  • Additional minutes at $1.80
  • Prepayment options available

Prepay 3, 6 or 12 months for rates as low as $1.25 a minute.

Talk about Flex

Dedicated

For a named person on your team.

$4,800

per month · 20 dedicated hours a week

Everything in Shared, including 9 to 5 team phone coverage, plus dedicated time for other admin tasks.

  • One named AdminFlow administrator
  • Proactive coordination of agreed tasks and follow-ups
  • Support with your clinic’s systems and workflows

30 dedicated hours per week is available at $6,600 per month.

Talk about Dedicated

Prices in Canadian dollars, including applicable taxes. We’ll confirm your scope and coverage before you start.

Shared plan calculator

A clearer idea of your monthly cost.

One practitioner is $1,250 per month. Each additional practitioner adds $200.

1 practitioner$1,250 /month
Shared support estimate in CAD. Optional billing and additional services are scoped separately. For larger teams, let’s discuss your coverage.

Compare it to hiring.

Hiring brings someone into your clinic. Shared brings an admin team into your working day. Compare the monthly cost, coverage and responsibilities that come with each.

Example for a one-practitioner clinic

Monthly cost and coverage compared across a part-time receptionist, a full-time receptionist and AdminFlow Shared.
What you are comparingPart-time receptionistFull-time receptionistAdminFlow Shared
Monthly cost (CAD)Part-time$2,050estimatedFull-time$3,850estimated
Support modelPart-timeOn-site reception during scheduled shiftsFull-timeOn-site reception with dedicated working time
Scheduled phone coveragePart-time20 hours a week, during scheduled shiftsFull-time37.5 hours a week, during scheduled shifts
Sick days and vacationPart-timeYou arrange backup coverageFull-timeYou arrange backup coverage
Hiring and trainingPart-timeYou recruit, interview and trainFull-timeYou recruit, interview and train
Jane AppPart-timeDepends who you hireFull-timeDepends who you hire
Adding a practitionerPart-timeDepends on your receptionist’s available capacityFull-timeDepends on your receptionist’s available capacity
Assumptions and sources

Receptionist estimates use $21 per hour, with 20 hours per week for part-time and 37.5 for full-time, annualized over 52 weeks and divided by 12. The wage basis is Job Bank’s Canadian median for medical clinic receptionists, using Statistics Canada’s 2023-2024 Labour Force Survey data.

The rounded monthly estimates include allowances for vacation pay, employer CPP and EI contributions, and estimated workers’ compensation. Actual costs vary by province, wage and employment arrangements. Benefits, recruitment, training time and backup staffing are not included in these estimates.

Shared is $1,250 per month for one practitioner, including applicable taxes. Each additional practitioner adds $200 per month. This example stays at one practitioner; use the calculator above for your team. Billing and other additional services are scoped separately. Shared provides access to our team during the agreed service window, with staff time shared across clinics.

View the Job Bank wage source
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A few things you might be wondering.

Are there setup fees?

There’s no setup fee for our standard support plans. Onboarding, Jane familiarization and training our team on your clinic are included. Separate systems projects are priced before work begins.

Can I change my plan?

You can upgrade, downgrade or cancel your standard support plan with 30 days’ notice. Any separate commitment, including a referral offer, follows the terms you agree to.

What is included in the Shared price?

Calls, inbox support, scheduling and patient inquiries from 9 to 5, Monday to Friday. Private and third-party billing are optional. We confirm time zone, scope and any additional services with you.

What’s different about Dedicated?

Dedicated includes everything in Shared, with phone coverage from the AdminFlow team, 9 to 5, Monday to Friday. On top of that, one named administrator spends 20 or 30 hours per week on your clinic’s other admin tasks, follow-ups and agreed workflows.

How does Flex prepayment work?

The standard block is $899 for 600 minutes. Prepaying for 3, 6 or 12 months can reduce the rate to as low as $1.25 per minute. We’ll confirm the applicable rate and terms before you purchase.

Let’s talk about your clinic

Let’s find the right amount of support.

Tell us about your clinic. We’ll talk through the work and find a sensible place to start.

Book a call

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