01
The right appointment in the right space
We book initial visits, follow-ups and different treatment lengths in Jane using your rules. We follow the availability and spacing you set for each practitioner.
RMT & physiotherapy
Stay with your patients. We’ll handle the bookings.
A new patient needs an initial appointment. A regular needs to reschedule. Someone is waiting for an opening. We handle those conversations and keep your Jane schedule organized around the way you treat.
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Built around your practice
A front desk that knows your treatment day.
An initial physiotherapy appointment and a follow-up visit need different space in the diary. Massage appointments come in different lengths, too. We learn those details, along with each practitioner’s booking preferences, so routine scheduling questions don’t keep coming back to you.
02
Schedule changes handled while you treat
We help patients reschedule, communicate your cancellation policy and follow up with your waitlist when appointments become available. Anything outside your booking rules comes back to you.
03
Practical answers before the appointment
From fees and directions to the arrival information you provide, we answer routine questions so patients know what to expect. Questions about treatment stay with your clinical team.
04
Help with the billing that follows
Invoice, payment follow-up and third-party billing support can be included in your agreed scope. We confirm your systems, insurers and approval process before taking on that work.
A few questions from RMT and physiotherapy practices.
Can you manage different appointment lengths for each practitioner?
We learn your Jane appointment types, initial and follow-up booking rules, and each practitioner’s preferences. If a request falls outside those rules, we check with the person you nominate.
Can you contact our waitlist when a space opens up?
Yes, within the coverage and process we agree. We follow your instructions on who to contact and which appointment to offer. Whether an opening is filled depends on patient availability and response.
Is third-party billing included?
Billing support depends on your plan and agreed scope. We review the insurers and systems you use, then confirm the work we can take on and any additional pricing before you start.