Our Story

Our founder, Chae, saw firsthand how much clinics struggle with administrative burden. With years of experience managing clinic operations, she recognized a gap in reliable support tailored for health practices. She started AdminFlow to bridge that gap. What began as helping one clinic has grown into a mission: give health professionals their time back so they can focus on care. Today, AdminFlow proudly partners with clinics Canada-wide, delivering high-quality admin support that makes practices more efficient and patients happier.

Whether you run a solo practice or a busy clinic, we work to feel like an extension of your team—not an outsourced service. We live and breathe the systems you use every day. (We're inside Jane App constantly, so we understand the ins and outs of clinic life.) And we prioritize building real relationships with every practitioner, patient, and clinic owner we support.

AdminFlow supports mental health professionals, allied health clinics, and multidisciplinary teams across Canada. Our clients range from solo therapists to growing group practices—each with unique goals and needs. We adapt to fit your style, whether you're a one-person operation or a clinic with several practitioners.

Chae, Founder of AdminFlow

"Every minute you spend on admin is a minute away from patient care. We're here to give you those minutes back."

- Chae, Founder

AdminFlow by the Numbers

Trusted by healthcare professionals across Canada

5+
Years in Business
200+
Healthcare Practitioners Served
8,000+
Hours Saved Monthly
25+
Team Members

What Makes Us Different

The approach and expertise that sets us apart

People-First

How do we approach every interaction?

  • Kind, collaborative, and always thinking a step ahead
  • Your patients and team come before any script or call quota

System Expertise

Why trust us with your systems?

  • Our team works in Jane App daily
  • We understand clinic workflows and best practices
  • Fast onboarding designed to minimize your time investment

Simple & Clear

What can you expect from us?

  • Clear communication and consistent support
  • Flat-rate pricing with no surprises
  • You'll always know what to expect

Deeply Invested

How invested are we in your success?

  • We care deeply about your patients, your team satisfaction, and your long-term success
  • Your wins are our wins - we're invested in your growth

Our Values

The principles that guide everything we do

Human-First Support

How do we treat every person?

  • We lead with empathy, clarity, and professionalism
  • Every email, call, and task is handled with care
  • Behind every system is a person who deserves respect

Collaborative Partnership

How do we work with you?

  • We work with you, not just for you
  • Open communication and mutual respect define us
  • We listen, we trust, and we succeed together

Growth with Purpose

How do we approach your growth?

  • We prioritize growth that's intentional and sustainable
  • We move forward with curiosity, care, and strategy
  • Whether hiring, streamlining, or building—we're strategic

Aligned Decisions

What guides our decisions?

  • We trust our instincts and stay true to our values
  • Every decision considers our team, clients, and bigger picture
  • What we value guides what we do

Ready to Work Together?

Let's discuss how we can support your practice and help you focus on what you do best - caring for patients.

Free consultation
No long-term contracts
PHIPA compliant