Calls, bookings & patient questions
Front desk
Give your patients someone to turn to while you’re with the person in front of you. We handle calls, inboxes and bookings using your clinic’s preferences.
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Help with the work behind the care.
From the first phone call to the last invoice, we help keep the administrative side of your clinic moving. Start with the work you need off your plate.
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Invoices, claims & follow-ups
Billing support
Invoices, claims and payment follow-ups can fill the gaps between appointments. We help keep that work moving, with a clear process for anything that needs your attention.
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Jane setup, systems & routines
Practice management
When the process lives in your head, every question comes back to you. We help put the everyday workings of your clinic into clear, usable systems.
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A practical review & next steps
Consulting
A second pair of eyes on your clinic’s admin can help you decide where to start. We look at the work, the handoffs and the recurring problems with you.
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Support shaped around your clinic
Custom support
Some clinics need a mix of ongoing support and a defined project. Tell us what’s landing on your desk, and we’ll work out a scope together.
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Preparation for your next step
Growth support
Adding practitioners or services changes the admin, too. We help you think through the bookings, systems and support your next step will need.
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Role planning & candidate support
Recruitment
Hiring takes time you may not have. We can help with the administrative recruitment process, from defining the role to reviewing candidates.
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For McCance Method practices
McCance Method clinics
Administrative support for therapists working with or referred by Nicole McCance. We help your clinic put its processes and boundaries into practice.
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