Comprehensive Solutions for Your Clinic Operations

  • Phone & Email Support

    Your clients and patients will experience the personalized care and professionalism of a dedicated front desk team. Our Canadian-based Clinic Coordinators provide live call answering and responsive email support, ensuring seamless communication and a welcoming experience—just like an in-office receptionist. All scheduling done right in you Jane software.

  • Appointment Scheduling

    We handle real-time scheduling directly within your Jane app software, managing bookings, cancellations, and reschedules with precision. Our team ensures your calendar remains optimized, reducing gaps, preventing no-shows, and keeping both your staff and clients informed.

  • Billing & Invoicing

    Our specialized billing support ensures accurate claim submissions and timely payment processing with minimal errors. We work with major insurers, including HCAI, ICBC, WSIB, NIHB, ESC, Medavie Blue Cross, and more, handling complex billing requirements with compliance and efficiency. (Billing support is included only when selected as part of your package.)

  • Customized Reporting & Analytics

    Gain valuable insights into your clinic’s performance with tailored reports on key metrics like consultation conversion rates, billing summaries, and operational efficiency. Our data-driven approach helps guide smarter business decisions and optimize clinic operations.

  • Updating Clinic SOPs & Policies

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • Client Follow-Up & Retention Strategies

    Keep clients engaged with personalized follow-ups and strategic retention efforts. We provide appointment reminders, rebooking outreach, and engagement touchpoints to enhance client satisfaction and boost long-term retention.

Additional Services

  • We set up and optimize your direct billing system, integrating it with insurers to streamline payment processing and claim submissions, reducing errors and delays.

  • A fast-track solution to get your clinic fully operational on Jane app software.

    This service includes:

    • Jane setup with a tailored configuration of up to 5 services or treatments

    • Online booking integration for easy client scheduling

    • Custom intake forms aligned with your clinic’s needs

  • AdminFlow now offers social media content creation to help clinics and practices enhance their online presence. We create engaging, branded content tailored to your clinic’s unique needs and audience.

    Our services include:

    • Content planning and strategy for platforms like Instagram, Facebook, and LinkedIn

    • Custom graphics and posts designed to reflect your clinic's brand and services

    • Informative posts on wellness, health tips, clinic updates, and promotions

    • Engagement support (optional), including responding to comments and messages

    Whether you're looking to attract new clients or increase engagement with your current audience, our team handles the creative work—freeing you to focus on your practice. Let’s collaborate to grow your clinic’s visibility and reputation online!

  • A comprehensive review of your clinic’s administrative, operational, and client management processes. We provide detailed recommendations to improve workflow efficiency and enhance overall practice performance.